We guarantee the user of this site the confidentiality of all data provided. We undertake not to provide your email or personal data to third parties.
Registration is required to make purchases on this site. It is hereby agreed that the personal data provided in the electronic registration are true and proper, and that you will be responsible for all losses that the falsification of information may entail.
Check out the product immediately upon delivery. If there is any discrepancy with the product please inform us by email (lojaxiao@gmail.com) within 07 (seven) calendar days.
We do not exchange products with the wrong size, because we provide all measurements and it is the customer's responsibility to measure and choose the appropriate size.
The request for exchange must be communicated by the customer within 7 (seven) calendar days from the date of receipt. The deadline for product collection will be informed via email. If the product purchased on our site is defective after 7 (seven) days from the date of receipt but within the product warranty period, you should contact us to communicate the fact and clarify.
Business day is any day other than Saturday, Sunday or holiday. A month has about 20 business days.
The store guarantees delivery of the order, we are responsible for refunding the full amount paid for products that are lost or lost during the delivery process.
We do not refund or take responsibility if the recipient is missing, moved to other adress, registered the wrong address or not removing the package at the Post Office if it is taxed. If the product is not received or withdrawn in this case, it will be returned to the supplier.
Every month end out-of-stock and product reviews are performed, so if someone purchases a product that is out of stock and the system has not been updated, we will refund the product value within 7 calendar days and we will send the checking copy via email to buyer or by credit card chargeback.
If the product does not arrive within 120 (one hundred and twenty) business days, we will refund the full amount of the order, always be checked on the Post Office website if the product was not delivered to the recipient.
We will not refund you before 120 business days.
When the deadline expires, refunds will be made by Paypal.
All of our products are imported and shipped directly to your country as soon as purchase processing is completed and the supplier confirms their shipment with us.
All products in the store have free shipping!
• Inconsistency in the data informed in the register.;
• Difficulties in confirming the registration to release the order;
• No responsible person for receiving the product at the place of delivery;
• Refusal to receive the goods by third parties;
• Natural factors such as rainfall, accidents, among others;
• Chinese, Korean and Japanese holidays.
Here you pay cheaper than if you were to buy the same product in some physical store!